FLIGHTASSIST 24/7

Effective Date: January 1, 2024

Privacy Policy

Your privacy matters to us. Learn how Flight Assist 24/7 protects your personal information.

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Welcome

Welcome to Flight Assist 24/7 ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and share your information when you visit our website or use our call-center services.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you call our toll-free number or interact with our website. This may include:

Contact Information: Name, phone number, email address

Travel Information: Flight details, reservation codes, passenger names, and dates of birth necessary for booking or modifying flights

Billing Information: Credit card numbers and billing addresses collected securely over the phone by our live agents for processing fees

Automatically Collected Data: IP addresses, browser types, and device information collected via cookies when you visit our website to improve user experience

2. How We Use Your Information

We use the information we collect to:

Provide flight booking, cancellation, and modification services

Process payments and service fees

Respond to your inquiries and offer customer support

Comply with legal obligations and resolve any disputes

3. Sharing Your Information

We do not sell your personal information to third parties. We only share your information with:

Airlines and Travel Partners: To finalize your flight bookings, changes, or cancellations

Service Providers: Payment processors to handle secure transactions

Legal Authorities: When required by law to comply with a judicial proceeding, court order, or legal process

We're here to help. Reach out to our support team anytime.

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Questions About Our Privacy Policy?

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Common Privacy Questions

Find answers to frequently asked questions about our privacy practices

No, we do not sell your personal information to third parties. We only share your data with airlines, travel partners, and payment processors necessary to fulfill your booking requests and process transactions securely.

Do you sell my personal information?

Your billing information, including credit card numbers, is collected securely over the phone by our trained live agents. We use industry-standard encryption and secure payment processors to protect your financial data during transactions.

How is my payment information protected?

When you visit our website, we automatically collect technical information such as IP addresses, browser types, and device information through cookies. This helps us improve user experience and site functionality.

What data do you collect automatically?

Yes, you have the right to request deletion of your personal information. Please contact our support team at support@flightassist247.com or call +1 (833) 235-4951 to submit your request. Note that we may retain certain information as required by law or for legitimate business purposes.

Can I request deletion of my personal data?

© 2024 Flight Assist 24/7. All rights reserved.
© 2024 Flight Assist 24/7. All rights reserved.
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